I'm Sihabul Hasan
Technical Support Engineer
About Me
As a customer support professional with two years of experience in the web hosting industry, I have developed strong communication and problem-solving skills. My experience troubleshooting technical issues, resolving customer complaints, and providing pre-sales support has given me a broad understanding of customer needs. As a team player with a positive attitude, I am always looking for ways to improve processes and exceed customer expectations.
My Skills
I’ve been familiar with Linux since I started working as a technical support engineer for a hosting company, and I’m still working as an Assistant Server Admin.
OS Installation: Expert in operating system installation on Linux Servers. Like: CentOS, Ubuntu, Almalinux, Zorin etc.
Control Panel Installation: Expert in control panel installation on Linux Operating System. Like: cPanel, InterWorx, Cyberpanel etc.
cPanel Error Solving: cPanel is now one of the famous hosting control panels. As a technical support operator, I have to solve cPanel-related issues daily.
My Services
Customer Support
My online journey has started as a support Operator in a hosting company and still working as a Technical Support Operator. So I am able to provide technical support to the customers.
Linux Server Setup
Beside the technical support, I am working as a Assistant Server admin in a hosting company and able setup Linux servers with a operating system. Like CentOS, Ubuntu, Almalinux, Cloudlinux etc.
Control Panel Install
Now cPanel is one of the most popular hosting control panels. I install cPanel and other control panel in linux servers. Like cPanel, Cyber Panel, InterWorx etc.
cPanel and WP Error Fix
As cPanel is most popular hosting control panel, as a support operator I have to help the customers with the technical issues related to cPanel and also related to WordPress. I fix technical errors related to cPanel and WordPress.
Clients
Worked with
The brands I Worked with.